•    What have we learnt about the CMA’s priorities, enforcement strategy, and use of its enhanced powers?
•    The 4Ps in practice and their influence on the CMA’s approach
•    Undertakings, settlements, and negotiated outcomes: when can they offer an alternative to formal enforcement?
•    Fines and consumer redress: emerging policy and practice around penalties, remediation, and outcomes

•    Appeal rights under the DMCC Act and their potential impact on challenges to CMA enforcement decisions
•    What can the courts’ approach, including the implications of the Emma Sleep judgement, tell us about the evolving boundaries of consumer enforcement?
•    Is there a future role for a consumer class actions regime, and what would this mean for businesses and consumers?

•    Unfair terms in the spotlight: what can businesses take from the CMA’s approach and previous cases?
•    What will the new subscription contract rules mean in practice?
•    How should business prepare to ensure they are compliant with the new requirements?

•    How the interaction between advertised prices, dynamic pricing models and optional extras is creating new risks in highly competitive consumer markets
•    Navigating delivery fees, booking charges, and other unavoidable charges
•    Where do the trickiest compliance questions around additional charges arise?

•    Fake reviews, manipulated ratings and AI-generated testimonials: what are the emerging risks for online trust and transparency?
•    AI-powered rankings and recommendations and their growing influence over what consumers see and choose
•    What does the rise of AI agents mean for purchasing decisions, choice and accountability?
•    Are existing consumer protection frameworks fit for purpose?
•    Can regulators’ enforcement tools keep pace with increasingly sophisticated AI-systems?